Red Spade - The Leader in Website Usability Audit Solutions

Red Spade is a leading customer experience consultancy that specializes in conducting usability audits that drive the success of e-commerce sites. The company was recently acquired by ForeSee Results, the leader in online customer satisfaction measurement and management, and Red Spade principals Jennifer Bailey and Kay Min have joined the ForeSee Results staff. They will continue to offer expert usability services as part of the ForeSee team.

Background on Red Spade:
Red Spade was founded in 2001 by a team of usability professionals who conceived an innovative idea for improving the effectiveness of websites. Through a unique and exhaustive auditing process, Red Spade's metrics-driven solutions reveal and address critical usability issues to realize a greater return on your web presence investment. Our solutions deliver a more usable web experience that leverages your competitive advantage online by building brand, increasing revenue, strengthening customer equity, capturing market share, and empowering customers.

Usability is a critical aspect of website performance. Red Spade has partnered with Fortune 1000 companies and emerging online businesses that must reap bottom-line results from their e-commerce sites. Our usability audit solutions, offered now through ForeSee Results, enable companies to close the gap between their business goals for the site and the realities of the customer experience.