At Red Spade, we believe in the importance of the customer experience in its entirety. A customer's experience on your site is neither successful nor is it derailed due to the presence or absence of a single instance of compromised usability. Our Site Audit Solution audits your core e-commerce website to deliver a complete picture of your customers' online experience.
Red Spade's Site Audit Solution provides a thorough examination and compelling analysis of your site's usability and offers valuable insight that helps your company make smarter decisions about its website. Our Site Audit Solution begins with the application of over 1500 usability indicators. Learn more about Red Spade's
approach to website usability.
- Application of 1500+ usability indicators
- Audit scope: core e-commerce website
- Hierarchy of audit intelligence
- Comprehensive Implementation Guide
- Prioritized recommendations
- On-site debrief
- Gauges site usability comprehensively and thoroughly
- Focuses on the core e-commerce website to ensure maximum usability
- Informs decision-making for increased site effectiveness
- Provides detailed findings and analysis in takeaway form
- Facilitates strategic use of budget to target most severe usability violations
- Allows website stakeholders to hear audit findings firsthand
Compelling...for those responsible for website usability who are challenged with the need to secure buy-in from other website stakeholders
Critical... for those looking to fill the gap that exists between user testing and software analytics
Revealing...for companies that want a baseline gauge of their website's usability and its impact on the customer experience in order to reveal gaps between the business goals for the site and the realities of the customer experience
Comprehensive...for those companies that want to take a holistic approach to usability—that is, to know what works and does not work on their
entire site, unlike user testing that is task-based or software analytics that primarily tracks clickstreams
Ammunition...for those spearheading efforts to overcome internal bias and entrenched mindsets and build consensus among the competing interests of website stakeholders
Actionable...for companies that require usability intelligence that leads to tangible and sustainable improvements upon implementation
To find out more about how Red Spade's audit solutions can help increase return on your web investment, contact us at
sales@redspade.com or call 773-989-9237.
Top
© 2007 Red Spade, Inc.